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Fine Tuning Social Studio | Salesforce.org

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Overview

This webinar is a discussion around Social Studio Best Practices and some example use cases. We will focus on Topic Profile Optimization and Dashboards vs Workbenches.

Agenda

0-05: Introductions 05-15: Social Listening - Recap 15-30: Topic Profile Optimization 30-45: Dashboards vs Workbenches 45-60: Q&A and Closing