Success Best Practices - Email Integration

Overview

Many Salesforce users spend a substantial amount of time daily working in their emails and switching back and forth with Salesforce to get customer and operation information to complete a process. The Salesforce email integration will enable Salesforce users to manage their work more efficiently via their email. They can create, read and update Salesforce information from their email UI. This interactive session will help you understand how email integration works with Salesforce, features and functionalities. At the end of this session, you will be able to relate it to your organisation with specific use cases. For more resources, see our Email Integration knowledge article: help.salesforce.com/articleView?id=000354844&type=1&mode=1